Frequently Asked Questions

The Lexona Water Machine combines Reverse Osmosis (RO), Hydrogen infusion, and Alkaline water technology in one system. This ensures ultra-pure water with added health benefits such as improved hydration, antioxidant support, and balanced pH.
On average, filters should be replaced every 9–12 months depending on your water quality and usage. In areas with poor water quality, replacements may be needed every 6–9 months. The machine’s indicator lights will notify you when it’s time.
Yes. The machine is designed for easy DIY filter replacement. Simply twist out the old filter, insert the new one, and follow the flush cycle instructions. No technician is required.
Yes — hydrogen water is considered safe with no reported side effects in clinical studies. It can be consumed daily like regular water, with the added antioxidant and anti-inflammatory benefits.
Yes. Every machine includes a 1-Year Comprehensive Warranty covering parts, labor, and shipping for manufacturer defects, plus a 3-Year Limited Warranty on major components. Extended coverage options are also available.
No — the Lexona Water Machine is designed for simple under-sink installation. A step-by-step guide is included, and professional installation is optional if you prefer assistance.
Yes, you can. UltraLux Water has a neutral pH level, making it safe for taking medications without affecting their effectiveness.
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